You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.
The categories of data we process are:
Our data controller and person responsible for security of information we hold is John Swift. He ensures that the practice complies with data protection requirements to ensure that we collect, use, store and dispose your information responsibly.
People with access to your data at the practice include dentists, hygienists, laboratory technicians, other dental professionals involved with your care and treatment and the staff responsible for the management and administration of the practice.
We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain your permission before the referral is made and the personal data is shared. We will check your preference for how we contact you about your dental care. Our usual methods are telephone, email or letter.
We share your personal data with:
We store your data secured by encryption, password protection, antivirus, firewall, malware softwares, lockable filing system in:
The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available from the practice.
You have the following personal data rights:
Here are some examples of your rights:
Comments, suggestions and complaints
Please contact John Swift. We take complaints very seriously.
Related practice procedures
You can also use these contact details to request copies of the following practice policies or procedures:
We comply with the standard procedures and requirements as laid down by applicable law to ensure that your personal information is kept secure and we use the latest in Secure Server Technology (SSL – 128bit encryption) to ensure that all of your personal information is protected to the highest standards.
The transmission of information via the internet is not completely secure. Any emails we send or receive may not be protected in transit. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk.
Any passwords that you use must be kept securely. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Additionally, the information that we collect from you may be transferred to, and stored at, a destination outside the UK and the European Economic Area (“EEA”). It may also be processed by our third party suppliers outside of the UK and EEA.
This site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.
Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.
Read Google’s overview of privacy and safeguarding data
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Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 17th May 2018.